Help needed debugging mail configuration

Hi all
I have successfully installed Globaleaks on Ubuntu 20.04.
Everything runs smooth exept notifications.

I have a local SMTP server. I can send mails from the servers commandline, but whenever i try to send a test-email from the admin interface, the web-interface freezes and I have to log back in. And no emails are being send.

The log only shows the following lines:
2020-11-03 19:05:33+0100 [-] Starting factory <twisted.mail.smtp.ESMTPSenderFactory object at 0x7f8530649af0>
2020-11-03 19:05:33+0100 [-] Stopping factory <twisted.mail.smtp.ESMTPSenderFactory object at 0x7f8530649af0>

Please help me in the right direction for debugging this issue.

Best regards

Jacob Larsen - Denmark

the exact same thing happends when I try to use the Globaleaks standard SMTP settings.
The UI just hangs, and no mails are sent.
Nothing to see in the logs either.

We have the same problem and have had no luck. Same version of ubuntu.

I’m sorry for this late reply as i’m personally more prone to use Github myself for discussing development issues.

We are about to issue a version 4.1.0 that includes a patch for the component that anonymize outgoing connections.
Maybe this was the case for your failure?

I know that some of you have fixed the bug due to personal misconfiugraton. Who of you does still require support?

Hi - We haven’t solved the problem. Since we can’t see anything meeningfull in any logs, we welcome any sort of help.

We could continue the discussion at github if you prefer.

Best regards


Just upgraded to latest version (Version 4.1.2 - 2020-11-23)
Problem remains.
Can you give any hints to where i could look for solutions?’